Everything a buyer asks before the first order.

Yes — $1,000 per brand, per order. The minimum is per brand because freight comes direct from each brand. You can mix as many brands as you like in one order, and each one needs to clear its own $1,000.

Once your account is approved. There is no public price list, which keeps your buying terms out of your competitors’ reach. Until then you can browse products, brands and specifications.

10 to 14 business days from approved order to dispatch, because stock is pulled brand-direct rather than from a middle warehouse. Consolidated orders ship together.

Wire transfer, ACH or credit card. Card carries a processing fee. Orders are invoiced on approval and paid before dispatch — we do not offer net terms.

Yes. Optional prep covers polybagging, labelling and FNSKU application, priced per unit. Shipment plans and labels are handled on our side.

No. All sales are final — brand-direct pricing assumes the stock is sold on. The one exception is damaged or defective goods, which must be reported within 48 hours of delivery with photographs. An approved claim is settled with replacement merchandise or store credit, not a refund. The full terms are on our Return & Refund Policy page.

Yes. Orders can be delivered to a freight forwarder, a consolidation point or a port-side warehouse, with commercial invoices and packing lists suitable for customs.

You are told before the order is approved, not after you have paid. Short items are removed and the order total is adjusted before an invoice is issued.

No. We distribute, we do not grant territory. If you need exclusivity, that is a conversation to have with the brand directly.