Documentation
Every order ships with its own paper trail.
Not on request. Not for an extra fee. The documents are generated as the order is fulfilled and attached to it in your portal, where they stay.
What you receive
- 01
Manufacturer invoice
The brand’s own invoice showing what was purchased, from whom, and at what price.
- 02
Letter of authorization
Written confirmation that the goods were acquired through an authorized channel.
- 03
Chain of custody
A record of every hand the goods passed through, from brand to your door.
- 04
Packing list & commercial invoice
Line-level documentation suitable for customs and freight forwarders.
Why it matters
Three places this gets tested.
Marketplace sellers
Category ungating and listing reviews, where a reviewer wants a manufacturer invoice from the last 365 days showing at least the quantity you are listing.
Retail and hospitality procurement
Vendor onboarding and audit trails, where finance needs to see the origin of goods rather than a reseller line item.
Exporters
Customs clearance, where the commercial invoice, packing list and country of origin have to agree with each other and with the shipment.
We supply correct and complete documentation. We cannot guarantee how a third party will rule on it — marketplace category reviews and customs decisions are theirs to make, not ours.
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